Shipping & Returns
Does Soffe offer express shipping?
Absolutely. Expedited shipping is available. Please contact customer service for more information regarding transit times and estimated costs.
How long does ground shipping take?
Standard Ground, UPS and US Postal shipments will normally arrive within 4–7 business days. Note: P.O. Boxes and APO/FPO addresses will be shipped U.S. Postal Service.
Does Soffe offer Free Shipping?
Yes. We offer free Ground Shipping on Web orders over $100 and free Ground Shipping on Phone orders over $250.
How long does processing take?
Standard orders placed on normal business days before 12:00 pm EST will be processed within 48 hours, pending verification of payment and shipping information. Orders placed after 12:00 pm EST and all orders placed on Saturday and Sunday will be processed for shipment on the following business day, pending verification of payment and shipping information.
Does Soffe ship to international destinations?
Unfortunately, at this time we do not offer International shipping. Please check back with us soon for more updates.
General shipping guidelines
- Soffe will ship to all US military addresses (APO or FPO addresses) via US Mail.
- Business days are defined as Monday through Friday and exclude Saturday, Sunday and Holidays. Holidays include; New Years Day, Good Friday, Memorial Day, July 4th, Labor Day, Thanksgiving Day, the Friday following Thanksgiving and Christmas day.
- Some carriers do not provide weekend pick up services and will not process tracking information until the next business day following the completion of your order.
- All orders are pending until address, payment, price and merchandise availability are verified. Payment approval must be obtained before your order is shipped. Upon verification, you will receive an email confirming the shipment of your order.
How do I request a return or a credit?
Please contact Soffe customer service.